Finding & Hiring a Well Professional

When performed independently, the assessment and selection of a contractor to install or repair/replace a well water system is made more difficult to the average homeowner depending on a well, due to:

1. You are unfamiliar with how the well water system works and cannot repair or diagnose problems
2. Most work performed, or components installed are invisible
3. You have limited experience in making this selection and purchase and are not repeat customers for contractors
4. You cannot predict the need for such services
5. An expert well professional cannot tell you how much your repair or replacement of you well water system will cost, until completed
6. The lowest cost per foot contractor may not result in the lowest total cost and a quality job
7. These purchases are generally made on an emergency basis, when you have no water

In the past and without the benefit of WelGard®, your decision was based on searching the Yellow Pages and selecting the first contractor who responds, even if days later.

How WWSAI solves these problems:

1. We are the Well Water Experts
2. We provide the protection plan that provides prompt response and mitigates financial concerns
3. Regardless of the cost of the repairs or replacement, your cost is virtually fixed

WWSAI provides the expertise and capacity of well professionals to resolve your water emergency. Ask for a WelGard® agreement for details.

WWSAI's well professionals are:

• Licensed with appropriate professional certifications (as required)
• Insured and/or bonded
• Have the experience and equipment to provide dependable, professional services
• Have the highest customer service focus, integrity and reputation

WWSAI delivers prompt solutions to your immediate problems. We provide superior customer service and work with you until the problem is resolved. Upon completion of every service, we request a brief customer satisfaction questionnaire to improve our services to you. This commitment to outstanding service affords you the best solution to emergency water failures and relieves you of financial concerns, since you are "Well Protected" with WelGard®.

Without Welgard® you need to consider the following in hiring contractor:

• Is your contractor licensed to perform the work? Only licensed well professionals and pump installers may perform certain services on a well.
• Does the contractor have the proper equipment in good working order to perform the work?
• Does the contractor have the proper liability and workman's compensation insurance to protect you?
• Is the contractor familiar with applicable local and state well requirements and health and safety codes?
• What is the contractor's reputation with previous customers?
• Will the contractor provide a written contract noting the terms and conditions of the work to be performed?
• Is the contractor a member of the applicable professional organizations such as the National Ground Water Association?

The National Ground Water Association (NGWA), a nonprofit trade and professional society, operates a voluntary certification program that establishes standards for professional competency. It is recognized as the leading program in the industry by numerous state agencies, which have adopted the tests as an integral part of their own programs.

With WelGard® your well professionals are licensed and bonded in the area they service,
and WWSAI is a member of the NGWA.

We are the experts - we’ve instructed at Greater Baltimore Board of Realtors Training Sessions

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© 2012 Well Water Security Alliance, Inc.